Tenant FAQs

Properties are rented on a first-come, first-served basis once a completed application and all required fees are received. To improve your chances, we recommend applying as soon as you're ready.

It depends on the property. Most often, move-in costs include the first month’s rent and a security deposit. Some properties may also require the last month’s rent—details will be provided during the application process.

Applicants must be at least 18 years old—or the legal age to enter into a binding lease agreement in your state.

Yes. Your deposit is refundable, provided the lease terms are met and there’s no damage beyond normal wear and tear. Deductions may be made for things like unpaid rent, repairs, or excessive cleaning.

A cosigner may be needed if an applicant doesn’t meet certain income, credit, or rental history requirements. Cosigners must meet the financial criteria and will be required to sign a guarantor agreement.

You can apply online. You need to click on the Property they like, schedule a self showing, and if you like it, Apply on our website. Be sure to submit a completed application along with the application fee, proof of income, and valid ID to be considered.

Most tenants pay through a secure online portal, but other options like automatic bank transfer or paper check may also be available depending on the property.

Before bringing a pet home, check your lease and contact our office. Some properties allow pets with a pet deposit or monthly pet rent, while others have restrictions or require prior approval.

In most cases, all leaseholders are jointly responsible for the full term of the lease. If one roommate wants to stay, they may need to re-qualify individually or find a replacement tenant—both of which require approval from management.

Review your lease for the required notice period and submit your written notice to vacate before the deadline. This helps ensure a smooth move-out process and return of your security deposit.

We take care of routine maintenance and repair issues, but tenants may be responsible for any damage caused by neglect or misuse. If something needs attention, submit a maintenance request promptly through your tenant portal or the designated system.