Owner FAQs
Answers to your frequently asked questions
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Am I required to accept Section 8 tenants?
Not necessarily. Property owners aren't required to participate in the Section 8 program unless local laws specifically require it. We recommend checking the regulations in your area to be sure. -
Are you a licensed property management company?
Yes! We are fully licensed and operate in compliance with all relevant industry regulations and standards. -
Can I reach you after hours?
Absolutely—for emergencies. We provide an emergency contact for urgent situations, while general questions and requests are handled during regular business hours. -
Can rental income be deposited directly into my account?
Yes, we offer direct deposit for owner payments to ensure a fast, secure, and convenient way to receive your rental income. -
Will I get to review or sign the lease?
Yes, you’re welcome to review the lease before it's finalized. We typically sign on your behalf as your property manager, unless you prefer to handle that directly.Do you also handle real estate sales?
While our primary focus is property management, we can connect you with trusted partners or discuss options if you're interested in buying or selling.How and when will I receive owner payments?
Disbursements are processed on a set schedule after rent is collected and any expenses are accounted for. Payments are typically made via direct deposit or mailed checks.How do you collect rent from tenants?
We make rent collection easy by offering multiple payment methods, including secure online options. If rent is late, we follow the terms outlined in the lease agreement.What’s the typical lease length you offer tenants?
Most leases are 12 months, but we can adjust based on your preferences or market trends. Shorter or longer terms may be available if needed.How much do you charge for a security deposit?
Security deposit amounts usually match market standards and legal requirements. The exact amount depends on the rent and tenant qualifications.How quickly can you start managing my property?
We can get started as soon as we’ve signed the management agreement and your property is ready for leasing. It’s a smooth and efficient onboarding process.What type of properties do you manage?
We manage a wide range of properties, including single-family homes, multi-family units, condos, and even commercial spaces.What kind of reports will I receive, and how often?
You’ll receive regular financial statements that cover rent income, expenses, and maintenance activity. If you’d like additional reporting, we can provide that too.Who holds the tenant's security deposit?
Security deposits are held in a separate, dedicated account in accordance with local laws and regulations. We make sure they’re properly managed and compliant.